What are the delivery charges for orders from the Online Shop?

Shipping is displayed in your cart during the check-out process and based on USPS delivery rates to your location. Depending on the items in your cart and the shipping destination, we automatically discount multiple orders for reduced or free shipping. You are always given a final shipping cost at check-out.

Which payment methods are accepted in the Online Shop?

We use PayPal for merchant transactions. You can pay with any authorized credit card such as Visa, MasterCard, and Discover, or using your PayPal account. You do not need a PayPal account to pay for your order.

How long will delivery take?

Shipping is from bicibits location in Texas or remote studio in Colorado. We ship as quickly as possible, often on the same day or next business day. You will receive a notice when your order is complete, and delivery will vary based on your destination.

How secure is shopping in the Online Shop? Is my data protected?

PayPal is one of the safest and easiest methods of paying for items online, used by millions of shoppers daily. Your credit card data is not stored locally, protecting you from malicious attempts to obtain your information.

What exactly happens after ordering?

Once you place your order, bicibits will ship all items that are in stock. Some items are assembled when your order is received, and are shipped out promptly. Special orders take more time, and bicibits will contact you to let you know if the delay is more than a couple days.

Do I receive an invoice for my order?

Once you pay for your order, you will receive a receipt of purchase displayed on your screen, and a copy will be emailed to you.

Returns & Exchanges

If you don’t love it, we’ll work it out! I want you to be stoked about your bicibits purchase!

bicibits will gladly accept your return of clean, unworn, undamaged merchandise within 30 days of shipment for exchange or refund. Returns of merchandise received after 30 days of shipment will be exchanged or refunded on a discretionary basis for merchandise credit for the value of the product, and will be subject the shipping charge.

If you wish to return your purchase for a refund, bicibits will credit your original method of payment for the merchandise purchase price. If you wish to exchange your purchase for a different size, color or style you will only be charged applicable shipping charges. Final Clearance items are not refundable. Exchange of sizes if available on Final Clearance can be made within 15 days of shipment. Return shipping will not be refunded.

I regret that I cannot accept returns on the following items: custom orders, metal, wood, stone bike art. (Unless of course there is a defect with the item- I promise to try and never let that happen!) Please always feel free to contact bicibits with any questions on your order.