Returns & Exchanges
If you don’t love it, we’ll work it out! I want you to be stoked about your bicibits purchase!
I’ll gladly accept your return of clean, undamaged, and unworn merchandise within 14 days of shipment for exchange or refund. Returns of merchandise received after 14 days of shipment will be exchanged or refunded on a discretionary basis for merchandise credit for the purchased value of the product, and will be subject the shipping charge.
If you wish to return your purchase for a refund, I'll credit your original method of payment for the merchandise purchase price. If you wish to exchange your purchase for a different size, color or style you will only be charged applicable shipping charges.
I regret that I cannot accept returns on the following items: custom order metal bike art. (Unless of course there is a defect with the item- I promise to try and never let that happen!) Please always feel free to contact me with any questions on your order.
Shipping
All orders will be shipped via the United States Postal Service, including all international orders. Orders will be processed within a maximum of 3-5 business days, although most orders will ship the following business day.
If a customer would like expedited processing, BiciBits is usually more than happy to comply, just send an email letting me know what you need.
Orders sent via first class mail usually take between 3-7 business days for delivery. Orders sent via Priority mail are generally delivered within 3 business days. International orders to Canada average around 7 days with other international destinations ranging between 1-2 weeks.
BA (verified owner) –
Love wearing this and have gotten lots of compliments.
bicibits –
Thanks BA for the compliments and hope you continue to get many more on your silk bracelet! Nothing like wrapping up & sharing ride smiles in color & bike bling! 💖🤘😀
Aldo J. (verified owner) –
What great service and a beautiful product. Bicibits reached out and made the whole experience personal and wonderful. My lady is sure to love the bracelet and the Bicibits story. I’m sure to be back for more…Pedal on! 😀
bicibits –
Thank you so much Aldo! It was great connecting with you
and so glad to be able share happy bike love! 😊🚲💖
Diane Wilson (verified owner) –
This bracelet is beautiful! And well-made. I bought it as a gift and I am certain she is going to love 💘 it.
bicibits –
So love hearing this! Truly appreciate your comment! Thank you!
I hope she does love it as much as I love making them.😊
Kim (verified owner) –
Love the product!! Very pretty.
bicibits –
Thanks So Much! So stoked they made their way to Canada!😊
Kim (verified owner) –
Love the product!!